Returns & Refunds
Last updated: September 18, 2026
30-Day Return Policy
Eligible items may be returned within 30 calendar days of delivery.
Return Eligibility
To qualify for a return, an item should generally be in the same condition in which you received it, unworn or unused, with tags where applicable, and in its original packaging. You may also be asked to provide your order number or proof of purchase.
Please contact us before sending anything back. Returns sent without prior authorization may be delayed or refused.
How to Start a Return
- Email contact.waldor@gmail.com with your order number and the item you want to return.
- Our team will review your request and provide return instructions if approved.
- Send the item to the return address provided by our support team.
Do not send returns to our registered company address unless our support team specifically instructs you to do so.
Return Shipping
Unless an item arrived damaged, defective, or incorrect, return shipping costs are generally the customer’s responsibility. Original shipping charges, if any, are non-refundable unless required by applicable law.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and clear photos or video when appropriate. We will review the issue and provide an appropriate solution.
Non-Returnable Items
Certain items may not be eligible for return for health, hygiene, safety, customization, or other legal reasons. Gift cards and items marked final sale are generally non-returnable unless required by law.
Exchanges
If you need a different size, color, or item, contact us. Depending on availability, we may arrange an exchange or ask you to return the original item and place a new order.
Refunds
After an approved return is received and inspected, we will notify you of the outcome. Approved refunds are generally issued to the original payment method within 10 business days. Your bank or card issuer may need additional time to post the refund.
Order Cancellations
We begin processing orders quickly. If you need to cancel or change an order, contact us as soon as possible. We cannot guarantee a cancellation or modification once processing or shipment has begun.
Contact
Email: contact.waldor@gmail.com
Phone: +1 307-500-4835