Terms of Service
Last updated: September 18, 2026
These Terms of Service govern your access to and use of the Waldor website, store, products, and related services. Waldor is operated by VH Group Sàrl.
1. Online Store Terms
You may use our services only for lawful purposes and in accordance with these terms. You are responsible for providing accurate, current, and complete information when placing an order or creating an account.
2. Products and Availability
We make reasonable efforts to display product descriptions, colors, images, specifications, prices, and availability accurately. Actual colors may vary depending on your device display. We may modify, discontinue, or limit products or quantities at any time, subject to applicable law.
3. Prices and Payment
Prices are displayed in U.S. dollars unless otherwise indicated. Applicable shipping charges, taxes, discounts, and other charges are shown at checkout when applicable.
4. Orders
Your order is an offer to purchase. We may accept, decline, limit, or cancel an order for legitimate reasons, including suspected fraud, payment issues, inventory errors, or obvious pricing mistakes. If we cancel an order after payment has been captured, an appropriate refund will be issued.
5. Shipping and Delivery
Processing and delivery estimates are described in our Shipping & Delivery page. Delivery estimates are not guaranteed.
6. Returns and Refunds
Returns and refunds are governed by our Returns & Refunds page and applicable consumer protection laws.
7. Intellectual Property
Content on this website, including text, branding, graphics, layout, and other materials owned by us or our licensors, is protected by applicable intellectual property laws.
8. Prohibited Uses
You may not misuse the services, interfere with their security or operation, introduce malicious code, use unauthorized automated methods, commit fraud, violate applicable law, or infringe the rights of others.
9. Third-Party Services
Our services may rely on or link to third-party services, including Shopify, payment providers, carriers, analytics providers, and other platforms. Third-party services are governed by their own terms and policies.
10. Disclaimer
To the fullest extent permitted by applicable law, the services are provided on an “as available” basis. Nothing in these terms excludes warranties, rights, or remedies that cannot legally be excluded.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Waldor and VH Group Sàrl will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the services. This limitation does not apply where liability cannot lawfully be limited or excluded.
12. Governing Law
These terms are governed by the laws applicable to VH Group Sàrl in Switzerland, without limiting any mandatory consumer rights or protections that apply to you based on your place of residence.
13. Changes to These Terms
We may update these terms from time to time. Updated terms will be posted on this website with a revised effective date.
14. Contact
Waldor / VH Group Sàrl
Rue de Bourg 27, 1003 Lausanne, Switzerland
Email: contact.waldor@gmail.com
Phone: +1 307-500-4835